Privacy Policy

Cambium Development Group respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information collected through our website, contact forms, scheduling tools, coaching and consulting engagements, leadership development programs, assessments, newsletters, and related business services.

By using this website or engaging with Cambium Development Group services, you agree to the practices described in this policy.

Information We Collect

We may collect personal and business information you voluntarily provide, including:

• name

• company name

• title or role

• email address

• phone number

• billing information

• organizational information

• coaching or consulting inquiry details

• leadership assessment results

• information shared during coaching, consulting, workshops, or leadership development engagements

We may also collect technical and website usage information such as:

• IP address

• browser type

• device information

• pages visited

• referral sources

• website interaction and analytics data

How We Use Information

Information collected may be used to:

• respond to inquiries and schedule consultations

• deliver coaching, consulting, leadership development, and advisory services

• administer leadership assessments and development programs

• process payments and invoices

• send newsletters, updates, resources, and marketing communications

• improve website functionality and user experience

• maintain client records and operational communication

• support internal business operations and service delivery

Cambium Development Group does not sell personal information to third parties.

Coaching, Consulting & Assessment Confidentiality

Cambium Development Group respects the confidentiality of coaching, consulting, leadership development, and assessment engagements.

Information shared during client engagements is treated professionally and confidentially unless:

• disclosure is required by law

• disclosure is necessary to prevent harm

• the client provides written authorization

Coaching notes, assessment results, recordings, and related engagement materials may be securely stored to support ongoing service delivery and client development.

Third-Party Services & Platforms

Cambium Development Group uses trusted third-party platforms and providers to support business operations, communication, scheduling, payments, assessments, analytics, and service delivery.

These may include:

• Calendly

• CRM and marketing platforms (including Simplero or future replacement systems)

• Zapier

• Zoom

• Stripe

• Google Analytics

• ReadAI

• OneDrive

• BackBlaze

• leadership assessment platforms and providers

These providers may collect, process, or store limited information necessary to perform their services according to their own privacy policies.

Information Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating the Website and delivering services to you. These third parties are obligated to keep your information confidential.

We may also disclose your information when required by law or to protect our rights, property, or safety.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Email Marketing & Communications

If you subscribe to newsletters, download resources, register for events, or otherwise opt into communications, Cambium Development Group may send:

• newsletters

• leadership insights

• operational performance content

• service updates

• event invitations

• marketing communications

You may unsubscribe from marketing emails at any time using the unsubscribe link included in communications.

A2P Compliance

We comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and other applicable laws related to Automated Text Messaging (A2P). By providing your phone number, you agree to receive communications from us via automated methods (including text messages). You may opt out at any time by texting "STOP."

Zoom Recordings & Meeting Technology

Some coaching sessions, workshops, or meetings may be recorded for internal documentation, coaching support, training reinforcement, or client reference purposes.

ReadAI and other meeting support technologies may be connected to email and meeting platforms to assist with scheduling, meeting summaries, notes, and operational support.

By participating in recorded meetings, you consent to the use of these technologies unless otherwise discussed in advance.

Data Storage & Security

Cambium Development Group uses reasonable administrative, technical, and organizational safeguards to help protect personal and business information from unauthorized access, disclosure, misuse, or loss.

Information may be stored using secure cloud-based platforms including OneDrive and BackBlaze backup systems.

However, no method of electronic storage or transmission can be guaranteed completely secure.

International Clients

Cambium Development Group works with clients across North America and may work with clients located outside the United States.

By providing information through this website or through client engagements, you understand that your information may be stored or processed in the United States.

Cookies & Analytics

This website may use cookies, analytics tools, and similar technologies to:

• improve website functionality

• understand visitor behavior

• analyze website traffic

• improve user experience

You may adjust cookie settings through your browser preferences.

Your Rights & Choices

You may request to:

• access your personal information

• update or correct information

• unsubscribe from marketing communications

• request deletion of personal information where applicable by law

Certain information may be retained as necessary for legal, operational, contractual, or recordkeeping purposes.

Updates to This Policy

Cambium Development Group may update this Privacy Policy periodically to reflect changes in business operations, technology, legal requirements, or services.

Updated versions will be posted on this page with the revised effective date.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Cambium Development Group
Cleveland, Ohio

Email: [email protected]
Website:Cambium Development Group